SecureHealth is a trading name of Health-on-Line who is
authorised and regulated by the Financial Conduct Authority (FCA)
Health-on-Line are wholly owned by AXA PPP healthcare and
are part of the AXA Group.
SecureHealth are an intermediary selling General
Insurance and Pure Protection products.
SecureHealth's permitted business is advising you on your
insurance needs; arranging your insurance cover with insurers and
providing administrative support for any ongoing changes you have
You can check this on the FCA's Register by visiting the FCA's
Our Financial Services firm reference number is 308776.
Our consultants are Appointed Representatives of
We will advise and make recommendations for you after we have
assessed your needs for the available types of insurance. We offer
the following products:
What products do we offer:
- We offer the following brands of Private Medical Insurance
- AXA PPP healthcare
We also offer:
- Group Life, Group Critical Illness and Group Income Protection
insurance from Canada Life
- Cash plans from both BHSF and HealthShield
- Cash Plans (Excess protection) from Medex Protect
We arrange the policy with the insurer on your behalf. You do
not pay us a fee for doing this. We receive commission from the
insurer which is a percentage of the total annual premium at point
of sale and at each renewal if we remain your servicing agent.
It is important that you answer questions accurately for each
person insured as providing incorrect information may impact your
premium or affect a claim.
If you wish to register a complaint, please contact us:
Customer Relationship Manager,
80 Holdenhurst Road,
By phone: 03450 60 80 60
By email: email@example.com
If you cannot resolve your complaint with us you may be entitled
to refer it to the Financial Ombudsman Service.
SecureHealth is covered by the Financial Services Compensation
Scheme (FSCS). You may be entitled to compensation from the scheme
if we cannot meet our obligation. This depends on the type of
business and the circumstance of the claim.
Insurance advising and arranging is covered for 90% of the claim
with no upper limit. Further information about the compensation
scheme arrangements is available from the FSCS.